Current Order Timing

• Party & Non-Personalised orders: 1-14 days, depending on your location. Shipping will take longer to remote and non-metropolitan locations, and will be quicker to metropolitan locations.
• Personalised (e.g. engraved, embroidered, printed or custom coloured) Items: 4 weeks
• Personalised Stationery (printed with your names and details): 3 – 6 weeks (please contact us if your require your order urgently)
• Large Quantity Orders and Out of Stock Items: Up to 4 weeks.

Modern Wedding Shop uses Star Track Express for its deliveries within Australia and DHL for international orders. These courier services ensure the security of your items, fast delivery and quality of service.

You must provide us with an address that our courier can deliver to on the first attempt - either an address where someone will be to sign for the package or instructions on where the parcel can be left.  Redeliveries can be organised at your cost. So you know when to expect your parcel, tracking details will be emailed to you as soon as your order is dispatched.

Delivery Charges:

Australia

Standard Deliveries by Express Courier:

• Orders Less than $100 -       $9.50
• Orders up to $200 -             $16.00
• Orders up to $350 -             $22.00
• Orders over $350 -              $27.50

If you need your items delivered same day or overnight, please contact us for a quote on 1300 855 633 or customerservice@modernweddingshop.com.au

* Please note that due to recent issues with standard post deliveries, Pink Frosting no longer delivers items by standard postal services. We need to guarantee our quality products are delivered to you efficiently and in good order, so a standard courier service is now in place. If you must have your parcel delivered by post, please contact us for a quotation.

International Orders

International orders are shipped at cost - the cost of shipping your products to your destination by express courier.  Our website will charge you the standard fees as follows and our customer service team will let you know if there are any further charges you are required to pay.  If you would like a quotation on the shipping charges, please let us know by emailing us at customerservice@modernweddingshop.com.au.

New Zealand: $25.00

Asia/ Pacific: $36.50

USA/ Canada/ Middle East: $49.95

Rest of the World: $55.00

We can, on request, ship your products to your venue, hotel or overseas wedding destination. Please contact us to discuss transit costs.

AVAILABILITY OF STOCK

Modern Wedding strives to keep all items in stock in quantities to meet your requirements; however like with all retail businesses, some items will sometimes run low, be discontinued without the knowledge of Modern Wedding Shop or be backordered by our supplier.  If an item you have ordered is unavailable in the advertised timeframe, our staff will contact you immediately to let you know and provide you with the option to replace or refund your order.  Items on our website listed as "Available" are to the best of our knowledge, available to ship to you within the advertised timeframe.  If you have any questions about this, please email us at customerservice@modernweddingshop.com.au or call us on 1300 855 633.